Your Privacy Matters
At Trenox, we protect your personal data in line with UAE law, including the Federal Decree-Law No. 45 of 2021 (PDPL). Learn how we collect, use, and safeguard your information.
1. Interpretation and Definitions
For the purposes of this Privacy Policy:
Account
A unique account created for you to access our services.
Company
Trenox, registered in the United Arab Emirates.
Personal Data
Any information relating to an identified or identifiable individual.
Service
Our website, online training platforms, and related offerings.
Website
Trenox's official website: https://www.trenox.com
Country
United Arab Emirates
2. Types of Data We Collect
a. Personal Data You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login details
- Training preferences
b. Usage Data
We automatically collect certain technical data, including:
- IP address
- Browser type and version
- Pages visited and duration
- Device identifiers
c. Third-Party Social Media Data
If you sign in using Google, Facebook, LinkedIn, Twitter, or other social media accounts, we may collect your profile information, including name, email, and contact list, subject to your account settings with those providers.
3. How We Use Your Data
4. UAE PDPL Compliance
Federal Decree-Law No. 45 of 2021
We comply with the Protection of Personal Data (PDPL), which governs the collection, use, and protection of personal data in the UAE.
Lawful Processing
Your personal data will only be processed in accordance with a valid legal basis.
Consent
When consent is required, it will be clear, informed, and freely given.
Transparency
You have the right to know how and why your data is collected and used.
Data Accuracy
We ensure that personal data is accurate and up-to-date.
Data Security
We implement measures to protect your data from unauthorized access.
Data Subject Rights
You have rights to access, correct, delete, and control your data.
5. Your Rights Under UAE Law
Data Subject Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for certain data uses
Data Security Measures
- Technical security measures
- Organizational safeguards
- Encryption and access controls
6. International Data Transfers
If your data is transferred outside the UAE, we ensure appropriate safeguards are in place to protect your privacy, including:
Adequate Protection
Destination countries provide adequate protection levels
Legal Safeguards
Appropriate contractual safeguards are in place
Data Security
Continued protection during transfer
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: